Knowledge BaseRecent Updates

Recent Updates

  • The default sort order on your Home Page is alphabetic within each Category, using full tile name. Admin user have the ability to use Drag and Drop on the Left-side panel to reorder within each category based on the rules below. In all cases both the left-side panel and the center panel will display elements sorted in the same order.

    Manual FAQs
  • Here is an easy way to suppress alerts for all users on a go-forward basis, meaning that it applies to users created after the suppression rule is created. Existing users would need to be configured independently.

    Manual FAQs
  • You can filter your Home Page to only see Elements with Alerts that are green or red; i.e., "Good News" or "Bad News".  On your Home Page or Collaborate View, the Filter By: drop down list will show entries for these options ONLY IF you have current Alerts set to show in your Browser and results meet the Alert's criteria.

    Manual FAQs
  • Manual FAQs
  • Updated on: Aug 13, 2018

    Missing Share button?

    Manual FAQs
  • Updated on: Aug 13, 2018

    How to customize display grids

    Metric Insights sometime packs a lot of information to a single display grid to allow full view of associated data, but you can easily modify these to include only those columns of interest to you.

    Manual FAQs
  • Metric Insights will remember the section that was last opened on the Home Page between logins, but if you want to always start new sessions in the same section, you can do so with the 'Start me in'  setting in your Preference Editor.

    Manual FAQs
  • I used the "Recollect data" button to refetch data but my old data is still showing. Why?

     

    The "Recollect data" button returns data that is new and does not already exist in Metric Insights. It does not delete, replace, or update existing data. If you want to remove and replace the current data with a fresh batch of data, use the delete data button and then use the recollect button.

    Manual FAQs
  • Updated on: Aug 13, 2018

    How do I track user engagement?

    These elements are included in all new implementations of Metric Insights. They have the category “Engagement.” Please modify as needed and let us know if you build something interesting! If you would like a json package to import, please contact support.  Available for version 3.2.805 and up and version 3.3.

    • User Scorecard Last 30 days
    • User Logins by Date
    • Active Users Last 30 Days
    • Views by Date
    • Elements created by Date
    • Elements created QTD
    • Total Collaboration Last 30 Days
    • Viewer Distribution Last 30 Days
    • Cohorts: Views
    • Cohorts: Collaboration
    Manual FAQs
  • Manual FAQs