Recent Updates
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Updated on: Jan 14, 2023
I'm getting an "Error parsing DataCollector json result" while validating, collecting data, and updating charts. Why?
Manual Metrics & Reports -
Updated on: Jan 14, 2023
Report/External Report/Metric linking with Metric for alerting
Manual Metrics & Reports -
Updated on: Jan 14, 2023
SSH Port Tunneling with Putty
This instruction will be useful if you want to reach instances that are behind firewall outside of network by using the Putty SSH Client and SSH Port Tunneling.
Here is an instruction on how you will be able to do it: https://howto.ccs.neu.edu/howto/windows/ssh-port-tunneling-with-putty/
For example to access the Tableau server at: https://10.80.7.94 you need to:
1) In Putty
Under Add new forwarded port:, enter the following information:
Source port: [port on local machine] (Source port: 8443)
Destination: [hostname of ccis machine]:[port on ccis machine] (Destination: 10.80.7.94:443)
Click Add button.
2) Under Add new forwarded port:, enter the following information:Then connect to MI via this Putty.
3) Then access Tableau via url in web browser: https://localhost:8443
Also this technique is useful to reach MI instances that are behind a firewall - https://subdomain.metricinsights.com, Destination will look like subdomain.metricinsights.com:443.
Manual System -
Updated on: Jan 14, 2023
"Device eth0 does not seem to be present, delaying initialization" ERROR on VM reboot
This error indicates that the VM can't identify the network adapter.
Manual System -
Updated on: Jan 14, 2023
Why am I getting the error, "You can not initiate live-update of this report at this time because report generation has already been initiated by a different process"?
Manual Metrics & Reports -
Updated on: Jan 14, 2023
GPG Error when updating Debian or Metric Insights Tools
This error can come up when updating Debian or Metric Insights Tools.
Manual System -
Updated on: Jan 14, 2023
Getting a "Failed to fetch Backports..." Error when upgrading from Debian 7.4 to latest
This article describes how to properly update from an early release of Debian 7 (wheezy) to the latest.
Manual System -
Updated on: Jan 14, 2023
Displaying Metric Insights content in web page using API via JavaScript
This article provides an example of using the Metric Insights API via JavaScript to display Alerts and other items in your website.
See the follow-on article to see what items to pull via API such as which Element ID to use for your Metric or Report in Metric Insights.
PRE-REQUISITES:
- Set up API access.
- Verify that you have API access
- Obtain a token via a get token call since all API calls require a token
Manual API -
Updated on: Jan 14, 2023
How do you change the fiscal calendar in Metric Insights?
Manual Configuration -
Updated on: Jan 14, 2023
Why do I have to uncheck the LDAP User option to edit the username?
Manual Configuration