Recent Updates
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Updated on: Jan 14, 2023
Ports used by Metric Insights to connect to different databases
When you establish connection to a database, the Port number will be set by default, based on your choice of JDBC Driver. You can change it if necessary per the following article:
http://help.metricinsights.com/m/Connecting_to_Data_Sources/l/104147-create-new-sql-data-source
Note about HTTP and HTTPS: HTTPS URLs begin with "https://" and use port 443 by default, whereas HTTP URLs begin with "http://" and use port 80 by default.
HTTP is not encrypted and is vulnerable to man-in-the-middle and eavesdropping attacks, which can let attackers gain access to website accounts and sensitive information, and modify webpages to inject malware or advertisements. HTTPS is designed to withstand such attacks and is considered secure against them (with the exception of older, deprecated versions of SSL).
Manual System -
Updated on: Jan 14, 2023
Timing Rules for Element Dependencies within a Data Collection Trigger
Manual Metrics & Reports -
Updated on: Jan 14, 2023
After restoring an older backup to a new 3.3 Virtual Machine, Bursts are not working
Manual Distribution -
Updated on: Jan 14, 2023
Report validation fails when declaring variable in SQL Statement field with the error: "DataCollector returned error: Must declare the scalar variable."
Manual Metrics & Reports -
Updated on: Jan 14, 2023
Y scale is too large for data being displayed
Manual Metrics & Reports -
Updated on: Jan 14, 2023
Alerts and Digests are not going out at all
Manual Distribution -
Updated on: Jan 14, 2023
Why is an element not updating even though the data exists in the data source?
Manual Metrics & Reports -
Updated on: Jan 14, 2023
After upgrading to 3.2.830, some LDAP users can't log in
Manual System -
Updated on: Jan 14, 2023
How can I hide/show an external report in the mobile app?
Do you have external reports where you want to control their visibility in the Metric Insights mobile application? For example, maybe there are external reports that link to Tableau and you, as the admin, do not want users clicking through and launching Tableau on their phones.
If this is the case, then you can do this either from the ADMIN section after the external report is generated or directly from the Report Editor.
Tip: When you configure external reports to not be shown, they will not appear in the mobile app even when searching.
Manual Configuration -
Updated on: Jan 14, 2023
How do I know the update was successful?
A successful upgrade will not have any errors on the command line after running the upgrade. If you have errors, please contact support. The following steps are what Metric Insights considers a "smoke test" to quickly verify an upgrade was successful.
Manual System