How do I know the update was successful?
A successful upgrade will not have any errors on the command line after running the upgrade. If you have errors, please contact support at [email protected]. The following steps are what Metric Insights considers a "smoke test" to quickly verify an upgrade was successful.
1. Logon and Access Homepage
Verify that your Tiles appear
1.1. Verify Version Number
Check if the Homepage reflects the actual version number
2. Access Status Monitor
Access the link from the Admin drop-down
2.1. Check Error Messages
You can download all the logs using the Get Error Logs button
Check the list for new errors
2.2. Send Test Email
Check that emails are received correctly and in a correct format
2.3. [Optionally] Verify that LDAP Is Enabled
Verify that the LDAP connectivity is established
3. Access Metric Editor
Click the edit icon for a Metric
3.1. Validate Element
Verify that at least one record is returned
NOTE: If there are no Metrics in the system, you can validate and update a Report or collect an image for an External Report.
3.2. Recollect Data for Element
Verify that the recollection is successful
3.3. Verify Chart Display
Verify that the Cart displays correctly